Senior Product Analyst (CX)

Job description

the employer (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Senior Product Analyst to join our main product team. Your main tasks will be: 1. Metrics Ownership Maintain and evolve the metrics tree Validate metrics and verify that dashboards are built correctly, write clear specs for Data Engineering Own a single, locked definition for each metric (no two ways of calculating the same thing) Decompose the north-star metric down to the level each team can actually influence Run ad-hoc investigations into metric fluctuations Work directly with functional leads 2. Research Ad-hoc investigation of metric fluctuations and anomalies Find and…