Junior Business Analyst

Job description

We’re looking for a Business Analyst to join our Antifraud & Disputes team . The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank’s products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development. Challenges that await you: • Gather, analyze, and document business requirements for fraud prevention tools and processes • Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues • Translate business requirements into clear specifications and development tasks for Engineering and Data teams • Support the implementation and improvement of fraud prevention controls across existing and new products • Collaborate with Operations and Design teams to improve investigation workflows and case management tools • Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization • Coordinate with cross-functional teams to support solution development, implementation, and rollout • Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions What makes you a great fit: • 1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships) • Experience gathering, documenting, and managing business requirements Understanding of business pr…