Information Systems Support

Job description

Who We Are Catalyst Capital is a profitable, bootstrapped holding company building a diversified financial services group - education, publishing, software, wealth and tax planning tools, investment products and proprietary trading technology - funded entirely from its own operating cash. We have never taken outside capital. The cash engine is the employer, a DeFi education business that went from zero to 160+ people, 4,500+ paying members and roughly $48.6M of FY26 revenue at ~25% earnings before tax in four years. That engine funds everything else on this page. Purpose Information Systems Support assists the Security & Infrastructure Lead with the managed-device program, access controls, and support tickets for the Catalyst Capital group. The seat is the first response when a staff member needs a device fixed, an access credential handled, or a ticket worked before it becomes a larger incident. This is a hands-on support role. It does not run the security and infrastructure function, and it does not manage other people. The seat serves the whole group, above any single brand. Reporting • Reports to the Security & Infrastructure Lead. • No direct reports. • Keeps the Security & Infrastructure Lead informed when a ticket, a device, or an access change needs their decision. • Routes tier 3 tickets to the teammate who should own them. Does not keep those tickets in order to…