Engineering Manager - Golang [Telesales]

Job description

We are looking for an Engineering manager to lead our Telesales team . This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result. This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation. Challenges that await you: • Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed • Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor • Overseeing team performance, ensuring on-time project delivery aligned with business goals • Solving complex challenges and ensuring high-quality solutions •…