Cold Calling Team Director

Job description

About the company We turn marketing into a powerful tool that helps businesses win in their market. We built a new type of platform: a marketplace for future customers. On our site, businesses buy leads the same way they buy products in an online store. They can see key details about each lead before they pay, which gives them clear information, control over what they buy, and more predictable results. We are the top lead marketplace in the USA, and we are growing fast. Role overview We are looking for a cold call team director to spin up a call center that will be used to supplement existing volume of call leads we get from vendors, help us closer understand issues our vendors go through, and obtain leads in historically more difficult regions than our call providers have been supplying us with. What You’ll Be Doing: Build the cold calling operation from scratch, including structure, hiring plan, and processes Hire, train, and manage callers, team leads, and QA as the team scales from 2–3 to 30–50+ people Design and optimize dialing strategy, number rotation, warm-up, and deliverability to maintain high connect rates Set up and improve lead qualification standards to ensure every lead is marketplace-ready and compliant Monitor performance metrics (connect rate, leads per caller, rejection rate, cost per lead) and act on them daily Work closely with product, data, and…